Personal Data

Celestia Enterprises (www.optikamou.com) has implemented the most modern and well-established security applications relating to the protection of users’ personal data and the uninterrupted availability of the services provided.

Terms for the Protection of PERSONAL DATA

With the aim of providing high-quality services, we collect from our customers the necessary information for the secure and effective completion of their transactions. Celestia Enterprises (www.optikamou.com) applies the terms of this section and the principles of personal data protection under Law 2016/619, GDPR (G.D.P.R.), as currently in force.

Celestia Enterprises (www.optikamou.com), always acting within the legal framework, reserves the right to amend the personal data protection terms after informing the users/visitors of this website.

What information we collect and for what purposes

When you place an order, in order to log in to the online store and receive a user ID (password), we ask you to fill in your full name, your email address, your home address, and your personal phone number. Celestia Enterprises (www.optikamou.com) collects and uses the above information for:

the needs of supporting and completing the transaction that customers wish to carry out with the Company and its network of stores (e.g., order confirmation, etc.).

purposes of commercial communication/sales promotion (information about new products and services of Celestia Enterprises (www.optikamou.com), offers, etc.) only if the customer has agreed to the use of their Personal Data for this purpose.

the extraction of statistical information only, regarding its customers and/or their purchases at Celestia Enterprises (www.optikamou.com), only if the customer has agreed to the use of their Personal Data for this purpose.

Data recipients

For information relating to the purchase of goods and/or services through the online store: the warehouse or store staff of Celestia Enterprises (www.optikamou.com) that you choose for the execution of your order(s).

Celestia Enterprises (www.optikamou.com) may assign to a third-party cooperating company the provision of support services for the purpose of the Company’s commercial communication with online store customers. Whenever support services are assigned to a third party, after you have first been informed and we have obtained your approval, Celestia Enterprises (www.optikamou.com) requires and binds such company to comply with the confidentiality principles observed by Celestia Enterprises (www.optikamou.com) regarding customers’/users’ personal data.

Disclosure of information to third parties

Celestia Enterprises (www.optikamou.com) does not in any way disclose, sell, exchange, grant, lease, or otherwise make available to any third legal or natural persons the information you entrust to us. The only exception to this commitment is where the customer has been previously informed and/or has given consent at the time of collection of their data, and/or disclosure of personal data is required by law, and/or is necessary for the execution of the customer’s order through the physical warehouse of www.optikamou.com

 that they have selected, and/or for the fullest protection of Celestia Enterprises (www.optikamou.com) and users from malicious actions by third parties that endanger the above security.

Acceptance of the terms and conditions for personal data

Celestia Enterprises (www.optikamou.com), in accordance with the provisions of the Law on the protection of individuals with regard to the processing of personal data, provides users with the option—when filling in their personal details in the special online form—not to give consent for the processing of their personal data for sales promotion purposes.

Protection of children

Celestia Enterprises (www.optikamou.com) strictly follows clear child-protection policies.

a) The collection, use, and disclosure of children’s personal data, as well as their family data, takes place only after the explicit written approval of their guardians.

b) Celestia Enterprises (www.optikamou.com) assures its customers that it has taken all necessary measures so that the content of advertisements/advertising messages:

does not negatively affect children on an intellectual and moral level,

does not give a misleading impression of the quality, size, value, or performance of the advertised goods.

How long do we keep your data?

Each customer’s Personal Data is retained in the files of Celestia Enterprises (www.optikamou.com) for 5 years, for tax purposes, in accordance with Presidential Decree 186/1992, Code of Books and Records.

If further retention of your personal data is necessary for purposes determined by law, then we may retain your personal data for an additional period.

For promotional purposes (newsletter), each customer’s Personal Data is retained in the files of Celestia Enterprises (www.optikamou.com) for 5 years, unless the user decides to delete their data.

What are your rights?

We fulfill your rights relating to the protection of your personal data (GDPR).

You have the right to object to the processing of your personal data for direct marketing purposes.

You may exercise this right at the time of your choosing.

If you object to the processing of your personal data for direct marketing purposes, then the law prohibits the processing of personal data for direct marketing purposes.

You have the right of access to your personal data.

If you ask us to confirm whether we process your personal data or not, then you have a right that obliges us to confirm that we do or do not process your personal data.

Your right to obtain confirmation from us that we process or do not process your personal data does not include anonymous data. It includes personal data concerning you. It does not include personal data that does not concern you. It includes pseudonymized data that may be clearly linked to you.

We must give you access to your personal data if you request confirmation of whether we process your personal data or not.

We must provide you with a copy of your personal data if you request confirmation of whether we process your personal data or not.

If you request additional copies of your personal data, then we may charge you a reasonable fee based on administrative costs.

You have the right to information about our safeguards for transferring your personal data to a country outside the EU and the EEA.

You have the right to rectify your personal data.

Your right to obtain rectification of inaccurate personal data does not include anonymous data. It includes personal data concerning you. We must rectify your personal data if we process it, it is inaccurate, and you request rectification. We must complete your personal data if it is incomplete and you request its completion.

You have the right to provide us with a supplementary statement.

If your personal data has been disclosed to a recipient, we will communicate the rectification of your personal data to that recipient. If communicating the rectification to the recipient is impossible or involves disproportionate effort, then we will not notify the recipient.

You have the right to erase your personal data.

We must erase your personal data without undue delay if you request erasure and your personal data is not necessary for the purposes for which we process it.

We must erase your personal data without undue delay if you request erasure and you withdraw your consent on which we base processing, and there is no other legal basis for processing.

We must erase your personal data without undue delay if you request erasure for direct marketing to you and the processing has a lawful ground that does not override your objection.

We must erase your personal data without undue delay if you request erasure and the processing is unlawful.

We must erase your personal data without undue delay if you request erasure and a legal obligation under Union or Member State law applicable to us requires the erasure.

We must erase your personal data without undue delay if you request erasure and the personal data was collected in relation to the offer of information society services.

We must communicate the erasure of your personal data to the recipients to whom we disclose personal data (if any). If communicating the erasure to the recipient is impossible or involves disproportionate effort, then we are not required to notify the recipient.

You have the right to obtain from us restriction of the processing of your personal data.

Your right to obtain restriction of processing does not include anonymous data. It includes personal data concerning you. It does not include personal data that does not concern you. It includes pseudonymized data that may be clearly linked to you.

We must restrict processing of your personal data for a period in order to verify accuracy if you request restriction and contest the accuracy of your personal data.

We must restrict processing if you request restriction and the processing is unlawful and you oppose erasure.

We must restrict processing if you request restriction and we no longer need your personal data for our processing purposes, but you require it for the establishment of a legal claim, the exercise of a legal claim, or the defense of a legal claim.

We must restrict processing if you request restriction and you object to processing that is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in us, and you object to processing necessary for our legitimate interests, while you await verification that our legitimate grounds do not override your objection.

If we disclose your personal data to a recipient, we must notify the recipient of the restriction of processing.

If notification of the restriction to the recipient is impossible or involves disproportionate effort, then we are not required to notify the recipient.

If we restrict the processing of your personal data, then we may store your personal data and process it based on your consent, for the establishment of a legal claim, for the exercise of a legal claim, for the defense of a legal claim, for the protection of a person’s rights, or for reasons of public interest of the Union or a Member State.

If you obtain restriction of processing, then we must inform you before lifting the restriction.

Do you have the right to complain?

You may submit a complaint to a supervisory authority at your habitual residence in the EU or the EEA. The supervisory authority must inform you about the progress and outcome of the complaint within a reasonable period of time.

You may instruct an organization to submit a complaint on your behalf to a supervisory authority. The supervisory authority must inform you about the progress and outcome of the complaint within a reasonable period of time.

You may seek judicial remedies in the EU and the EEA against a controller, a processor, and a supervisory authority.

You may instruct an organization to exercise your right to judicial remedies on your behalf.

You may instruct an organization to exercise your right to compensation for damage resulting from a violation of personal data protection law on your behalf.

Will you be informed about changes to our policy?

If we make a change to our policy, then we publish a new version of our policy.

How to contact us

If you wish to contact us regarding matters related to your Personal Data and its processing or deletion, please contact us at: [email protected]

, and the Data Protection Officer will contact you promptly.